Shipping Policy

Note: Total Delivery Time = Processing Time + Shipping Time

Process Time: Before ships out we conduct Qualitys Control checks and testing in order to ensure the product's quality prior to shipment. 1- 3 business days Normally. However, it can also be affected by the item's stock status. For popular items experiencing stock availability issues, the processing time may be 4-7 business days. 

All orders are shipped  using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 7 to 10 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

  • US/UK/CAD/AUS: ETA 6-10 days 
  • Europe & Worldwide: ETA 7-14 days

• All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only. 

• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.

WHERE IS MY ORDER??

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. 

IS SHIPPING FREE?

Shipping is free WORLDWIDE on most items. On some items, we have Free Shipping over $59

WHY IS MY ORDER IS BEING SHIPPED IN DIFFERENT PACKAGES ?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-3weeks for your order to arrive to the USA & UK (varies from product to product). Other countries can take an estimated 1-5 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.

Notice: There are certain delays on all carriers due to the global pandemic of COVID-19 (aka coronavirus). However, We are working around the clock with our shipping partners to ensure that your order reaches you as soon as possible. These times are certainly challenging but we hope we'll get through this temporary phase soon and keep delighting you with our best service possible. We are sincerely thankful for your continued support and business.